We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Upload a new file
(sFTP) when a new ticket event occurs in Groove
2
Create a folder
(sFTP) when a new ticket event occurs in Groove
3
Delete a folder
(sFTP) when a new ticket event occurs in Groove
4
Move a file
(sFTP) when a new ticket event occurs in Groove